This article will tell you what hardware you can expect in your GlacierGrid Refrigeration Monitoring System and guide you through the installation & setup process.
What’s in my GlacierGrid box?
You’ve purchased your GlacierGrid box! Now what?
Our standard shipping time is between 1 to 2 weeks.
Depending on the model you ordered your GlacierGrid kit includes:
- Sensors
- Hub(s)
- 2 antennas
- 1 power cord
- Hardware Implementation Guide
- Zip ties
If you have a Milesight kit (this will be installed by a technician):
- Milesight Thermostat WT201
- Milesight EM300-TH zone sensor
- GlacierGrid Hub
- Hardware Implementation Guide
- Zip Ties
Keep an eye out for your Dashboard Invitation email sent at the time of your purchase so you can start the implementation process once your Package arrives. If you cannot locate the email, or it has since expired, please contact our support team at support@glaciergrid.com.
Installing your Refrigeration System
Once you have received your GlacierGrid kit, verify that you have a dashboard login. Confirm this by logging into your GlacierGrid Web Dashboard or with the GlacierGrid Mobile App. If you cannot locate your dashboard invitation link, please reach out to support@glaciergrid.com and our team will resend the link to your inbox.
Once you have confirmed you have all the hardware and a dashboard login, you're ready to begin!
Hardware Installation
- Set up your hub. First, check out our article on best practices for placing your hub to optimize your connectivity. Be sure to try and choose a location where the hub will not be disturbed or unplugged, it's visible so that individuals can identify if it's lost connectivity, not directly near any electronic equipment, and it's within close vicinity to the sensor(s).
We have two versions of our hardware. Be sure the placement of your antennas matches the image showing the kind of hub that you received.
- Once a location has been determined, start attaching the antennas and the power chord. Please note: you may need to try multiple locations to find the best connectivity at your facility.
- Plug it in.
- If you have the hub shown on the left:
- Wait for 2 solid red lights. The power icon and globe icon should be solid red. Upon first setting up your hub, it may take some additional time for the hub to locate the cellular connection in your area. Leave your hub plugged in and move to the next step, even if your hub's globe light continues to flash.
- If you have the hub shown on the right:
- The lights will remain green. Flashing lights indicate that the hub is still searching for a connection. Upon first setting up your hub, it may take some additional time for the hub to locate the cellular connection in your area and the lights may continue to flash after establishing a connection. Leave your hub plugged in and move to the next step, even if your hub's globe light continues to flash.
- You may need to come back to this step to try the hub in different positions in your facility to locate the most optimal positioning for cellular connection.
Next Steps
If you run into issues at any point in the setup process, please reach out to support@glaciergrid.com for assistance.
Once your setup is completed, your next step is to learn about Your GlacierGrid Dashboard to find out how to manage your new refrigeration monitoring system.