How do I contact GlacierGrid?

Click here to submit a request to our support team. 

You can also contact GlacierGrid at or through our chat by going to Please allow our support team 24 hours to respond via email. 

Our normal Support Hours (EST) are as follows: 

Sunday 1 PM - 10 PM 

M - Thr 8 AM - 10 PM

Friday from 8 PM - 5 PM 

Our chat agent is available from 9 AM - 1  PM and 2 PM - 5 PM EST. The typical response time during these hours is 5 minutes.