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GlacierGrid Help Center
  • glaciergrid.com
  • Contact us
Your Dashboard
  • What is GlacierGrid?
  • Your Dashboard
    • Alerts & Issues
    • Users and Teams
    • Equipment
    • Locations
    • Reports
    • Schedule
    • Set Points
    • Alerts
  • Hardware
    • Temperature and humidity sensors
  • Troubleshooting Your System
    • HVAC Thermostat
    • GlacierGrid Sensors and Hubs
    • Alert Troubleshooting
    • Temperature Graph
    • Dashboard
  • Managing Your Account
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      1. GlacierGrid Help Center
      2. Your Dashboard
      • What is GlacierGrid?
      • Your Dashboard
        • Alerts & Issues
        • Users and Teams
        • Equipment
        • Locations
        • Reports
        • Schedule
        • Set Points
        • Alerts
      • Hardware
        • Temperature and humidity sensors
      • Troubleshooting Your System
        • HVAC Thermostat
        • GlacierGrid Sensors and Hubs
        • Alert Troubleshooting
        • Temperature Graph
        • Dashboard
      • Managing Your Account

      Your Dashboard

      Learn more about the features available on your GlacierGrid Dashboard
      • Setting up your home screen on the dashboard
      • The dashboard invitation link isn't working. How do I fix this?
      • How do I log in to my dashboard?

      Alerts & Issues

      • How do I create & edit alerts or issues?
      • What are issues?
      • What are temperature alerts?
      • What alerts can I receive?
      • How do I customize notification methods for a specific alert?
      • How do I set a default alert notification method?
      See more

      Users and Teams

      • How do I edit my account info?
      • How to add or edit my Teams?
      • How do I assign a user to a location or team?
      • How do I manage the users in my dashboard?
      • How do I change a user's role in my dashboard?
      See more

      Equipment

      • How can I view and/or edit existing Equipment?
      • Where can I see my Equipment’s temp data on a graph?

      Locations

      • What are locations and how do I create/edit them?

      Reports

      • What kind of reports can I download?
      • How do I add, download, or edit reports? 

      Schedule

      • My store hours are changing, how do I update GlacierGrid?

      Set Points

      • What are my HVAC setpoints?
      • Editing Set Points on Your Thermostat

      Alerts

      • What is the past alerts log (Now Part of Issues)?
      GlacierGrid Help Center
      • glaciergrid.com
      • Contact us