How do I customize notification methods for a specific alert?

This article will explain how to set up specific notifications for users who receive alerts within the GlacierGrid system.

What Are Customized Alert Notification Methods?

Customized alert notification methods allow you to define how specific alerts are delivered to recipients listed on a specific alert. By default, all alerts are sent to each user through their selected notification method specified in their user profile.

However, with customized alert notification methods, you can override these defaults and choose a different method for specific alerts.

Please note that customizing alert notification methods is only supported through the mobile app.

Which Methods Can I Choose?

When customizing alert notification methods, you can choose from a range of available options, including:

Text Messages
Push Notifications
Phone Calls
Emails

Set up Customize Alert Notification Methods

GlacierGrid Mobile App:

Open the GlacierGrid App on your mobile device.
On the Home screen, select the equipment you want to edit.
Click More Equipment Details in the middle of the screen.

Edit Alerts 1

Scroll down and select the alert you want to customize.

Edit Alerts 2

Toggle Custom Alert Notification Method to enable customization.
- Choose your preferred notification method(s) from the list. This method will be used for all recipients associated with this alert.

Edit Alerts 3

Click Save in the top-right corner to apply your changes.

Customized alert notification methods in GlacierGrid provide you with the flexibility to ensure that critical information reaches the right people in the most effective way.