I’m locked out of my thermostat—what do I do?

Follow this guide to learn how to regain access if you're locked out of your thermostat or how to implement and disable locks when needed.


Locked Out of Your Thermostat?

If you find yourself locked out of your thermostat and need access or want to make specific temperature adjustments, here's what you can do:

Contact Your Manager: Reach out to your designated manager or person responsible for thermostat access within your organization. They should be able to provide you with the passcode to unlock your thermostat, or execute the desired changes on your behalf.

Why does GlacierGrid recommend locking your thermostat? 

Implementing a lock/unlock code on your thermostat provides various benefits such as: 

  • Temperature Control: Implementing a lock/unlock code on a thermostat in an SMB environment allows designated personnel, typically managers or administrators, to have control over temperature settings. This ensures that the thermostat settings are not tampered with by unauthorized individuals, maintaining a comfortable and productive workspace.
  • Energy Efficiency: Thermostat locks help in enforcing energy-efficient temperature settings. Managers can set the thermostat to a comfortable yet energy-saving range and prevent employees or customers from making drastic adjustments that may lead to excessive heating or cooling, resulting in energy and cost savings.
  • Reduced Maintenance: Preventing frequent thermostat adjustments can extend the life of the HVAC system and reduce maintenance costs. Unnecessary adjustments can strain the system and lead to premature wear and tear.

Implementing or Disabling a Lock on Your Thermostat

Whether you need to restrict thermostat access to maintain energy efficiency or want to disable a lock for temporary adjustments, we've got you covered.

To implement or disable a lock on your thermostat, please follow these steps:

  • Contact Our Support Team: To enable or disable thermostat locks, please reach out to our dedicated Support Team. You can do this through our live chat or by contacting support@glaciergrid.com
  • Confirmation and Implementation: Our Support Team will work with you to confirm your request and make the necessary adjustments to your thermostat settings. We'll ensure that your preferences are accurately and swiftly implemented.
We are dedicated to helping small businesses like yours optimize energy usage and reduce costs. By managing your thermostat's access effectively, you can maintain a comfortable and energy-efficient environment for your facility.