My Thermostat Has No Power

If you notice that there are no lights illuminating when you use the thermostat, this usually means that the thermostat is not receiving any power. To address this issue, follow these steps:

  1. Start by inspecting your thermostat. Sometimes, it may have been accidentally bumped off the wall, resulting in a disconnection from the power source. Make sure the thermostat is securely attached to the wall and flat against it. Additionally, check the connection to the power cable in the rear of the thermostat to ensure it has not been disturbed.
  2. Remove and re-attach the face plate on your thermostat. It should pull right off with enough force. After 2 minutes, re-attach the face of the thermostat. If you still are not seeing anything illuminate on your thermostat, move onto the next step. 
  3. If your thermostat still lacks power, it's important to inspect your breaker panel. Locate the breaker switch that controls the power to your thermostat and check if it is in the off position. A tripped breaker can cause a loss of power to the thermostat. If the switch is off, flip it back to the on position and see if the thermostat powers up.
  4. If you have followed the above steps and the power issue persists, it is advisable to contact your usual HVAC maintenance provider. This indicates a potential mechanical issue with your HVAC system that requires professional expertise to diagnose and resolve. Your HVAC maintenance provider will be able to assess the situation and provide the necessary solutions to restore power to your thermostat. 

By following these steps, you can troubleshoot and address the power issue with your thermostat effectively.