What is the past alerts log?

Understanding your past alerts log on your homepage.

What is the Past Alerts Log?

The Past Alerts Log is a valuable feature located under the graph on your GlacierGrid dashboard. It serves as a record of all the recent alerts generated by our monitoring system. Understanding this log is crucial for ensuring that your unit operations are running smoothly and efficiently.

What Information Does it Provide?

The Past Alerts Log provides the following key information for each alert:

  • Type of Alert: This indicates the nature of the alert, whether it's related to temperature, humidity, equipment status, or any other relevant parameter.
  • Date: The date on which the alert was generated.
  • Time: The time of day when the alert was triggered.
  • Recipient: To whom the alert was sent, helping you track who received the notification.

How Does it Help You?

The Past Alerts Log serves several important purposes for your business:

  • Alert Tracking: It enables you to keep track of all alerts sent to users associated with your company. This ensures that no critical alerts go unnoticed or unaddressed.
  • Historical Records: The log maintains a comprehensive history of all alerts dating back to the first alert ever generated for your company. This historical data can be extremely useful for trend analysis and identifying recurrent issues. You can also pull a "Sent Alerts" report of these alerts in the Reports Tab on your GlacierGrid Dashboard.
  • Efficient Filtering: You can filter the log based on specific criteria, such as sensors or physical locations. This filtering capability makes it easier to pinpoint issues and take targeted actions to address them.

How to Use the Past Alerts Log

Using the Past Alerts Log is simple:

  • Access the Log: Go to your GlacierGrid Dashboard on a web or mobile browser, and you'll find the Past Alerts Log located beneath the main graph.
  • Review Alerts: Browse through the log to review the alerts. Pay attention to the type of alert, date, time, and recipients to gain a clear understanding of each incident. If the alert is highlighted in RED, then the alert is still considered ACTIVE. The text will return to black once resolved.
  • Filter as Needed: If you want to narrow down the list of alerts, utilize the filtering options based on sensors or physical locations. This can help you focus on specific areas of concern.
  • Take Action: Once you've identified an alert that requires action, be sure to address it promptly to maintain the optimal performance of your equipment.