Introducing GlacierGrid technology into your business is a significant step towards more intelligent energy management. To ensure a clear and easy understanding of the installation process, we created this straightforward guide outlining the simple steps in deploying the GlacierGrid solution at your businesses.
From the initial steps to the final touches, we've outlined everything you need to know for a smooth transition to our smart energy solutions.
ACTIVITY | TIMELINE |
Kick Off Call & Installation Scheduling | 1 day |
Utility Bill Provision | 1 day |
Installation Completion & Dashboard Access | 2-4 weeks |
*Timeline may vary depending on other factors such as scheduling conflicts or proximity of sites
To kick off the implementation process, you’ll meet with a Customer Success Manager who’ll lay out each step of the process and set expectations.
This is the perfect opportunity to ask questions and clarify any concerns.
Following this, we will work with you to schedule a convenient installation date that aligns with your business operations, ensuring a seamless integration of our technology into your environment.
We ship all the necessary hardware in advance for customers outside our immediate service area. We recommend that this equipment be stored securely in the manager's office until the installation day.
The installation process is divided into several key steps:
The purpose of the pre-install and post-install function tests is to verify the correct operation of your HVAC system before and after installing our hardware.
These tests primarily evaluate the heating and cooling functions to identify any pre-existing issues that may affect the installation of GlacierGrid.
Our technician documents any findings, such as a cooling stage being down or the HVAC system failing to run in heat/cool mode, and communicates these to the onsite manager for appropriate action. This process ensures our technology's seamless integration and effectiveness with your HVAC system.
Yes. After installation, you will have monthly pilot success meetings with our Customer Success Team.
These meetings are designed to:
If any issues or questions arise after the installation, you can contact our Customer Success Team. As a GlacierGrid customer, you can access a best-in-class support team for troubleshooting questions. We are here to support you and ensure you get the most out of your GlacierGrid system.
We trust that the information provided has clearly outlined the GlacierGrid installation process. It's our mission to make this transition to advanced energy management as seamless as possible for your business.
Our team is ready to assist if you have any more questions or need further guidance. We are dedicated to supporting you every step of the way, ensuring that GlacierGrid becomes a key part of your business's growth and efficiency.
Implementing GlacierGrid Energy
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