Users and Teams
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      1. GlacierGrid Help Center
      2. Your Dashboard
      3. Users and Teams

      How do I assign a user to a location or team?

      Here we will discuss how you can assign one of your dashboard’s users to one of your organization’s locations. You may also remove a user from a team and location using the same process.

      You have two options for adding members to a team:

      GlacierGrid Mobile App

      Option 1: Add Members Through the Team Settings

      If you are using the mobile app dashboard, please follow these steps:

      • Open your GlacierGrid App on your mobile device.
      • Select the People tab on the bottom of the homepage.
      • Next, select the Teams tab.

      Mobile App Add Team 1

      • Identify and click on the team that is assigned to the location you wish to add the user to. Make sure the team name aligns with the proper location you wish to add the user to.
      • Select the Add People button.
        • If you wish to remove a user from that team, click the edit icon (marked by the white pencil symbol).

          Edit team 3      Edit team 2  

      • Search for the user(s) you wish to add to the team.
      • Click on the user(s) so that a checkmark appears next to their name(s).
      • Click Apply to save your changes.

      Edit team 4

      • Confirm that you can now view the correct location in the dashboard.

      Tip: This method allows you to invite multiple users at once, making it quick and efficient to update your team.

      Option 2: Add a User to a Team Through Their Profile

      • Open your GlacierGrid App on your mobile device.
      • Select the People tab on the bottom of the homepage.
      • Find the user you want to add to a team.
      • Tap + Add to a team below the user’s contact details.

      Mobile App People Section   Adding to a Team (People 4)   

      • Select the appropriate team(s) by tapping them — a checkmark will appear next to each selected team.

      Adding to a Team (People 2)

      • Tap Apply to save your changes.

      Adding to a Team (People 3)

      • Confirm that you can now view the correct location in the dashboard.

      GlacierGrid Web App

      Option 1: Add Members Through the Team Settings

      If you are using the web dashboard, please follow these steps:

      • Login to the web dashboard on your computer or mobile device.
      • Navigate to the People screen from the left-hand menu.
      • Select the Teams tab.
      • Locate the team you want to edit, click the overflow menu icon on the right side of the team details, and select Edit.

      Editing Teams 1

      • In the Team Members field, type the name of the user you want to add.
        • You may also press the X icon next to their name to remove them from their previously assigned team.

      Editing Teams 2

      • Click Save to update your team members.
      • Confirm that you can now view the correct location in the dashboard.

      Tip: This method allows you to invite multiple users at once, making it quick and efficient to update your team.

      Option 2: Add a User to a Team Through Their Profile

      • Login to the web dashboard on your computer or mobile device.
      • Navigate to the People screen from the left-hand menu.
      • Make sure you're on the People tab.
      • Locate the user you want to edit, click the overflow menu icon on the right side of the user's details, and select Edit.

      Edit a User People Table

      • Scroll to the Team screen at the bottom of the user’s profile details.
      • Add the user to the desired team.
      • Click the Submit button in the bottom-right corner to save your changes.

      Add members to a team

      • Confirm that you can now view the correct location in the dashboard