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Solutions
Energy Efficiency
Operational Efficiency
Sustainability
Monitoring (Shop)
Technology
Energy Management
Integrations and Controls
Asset Management
Industries
Restaurants
Education
Retail
Convenience Stores
Company
About Us
Careers
Newsroom
Events
Leadership
Resources
Research & Impact
Product Features
Use Cases
Technical Guides
Help Center

Status Page

all systems opperational

About This Page

This webpage is dedicated to providing live updates during service interruptions and advanced notifications for planned maintenance. At GlacierGrid, we strive to provide accurate, up-to-date information on our services so you're never left guessing about the connection of your hardware. Our unwavering commitment to accurate data and transparent communication with our valued clients is paramount to us.

GlacierGrid Server
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This refers to our main server used for collecting and reporting data from your hardware to the GlacierGrid Dashboard. 
Operational
Cellular
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Our GlacierGrid Monitoring Hubs transmit data through an international SIM card. If the cellular server is compromised, this status will update. 
Operational
IOS App
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This status refers to the operations of our IOS application.
Operational
Android App
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This status refers to the operations of our Android application.
Operational
Smart Thermostat
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Check here to see connection statuses of our IoT Thermostats. 
Operational
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Upcoming Maintenance

1

Incidents - Last 30 Days

0

Maintenance - Last 30 Days

History

Partner Cellular Outage

Description

Our cellular partner, Hologram, announced a Cellular connectivity interruption on some SIM cards.

Mar 15, 01:08 UTC

[Investigating] Our SIM partner announced an issue preventing some SIM cards with the 89445* prefix from being able to attach to the network and pass data.. We have escalated this to upstream carrier partners and they are actively investigating.

Mar 15, 05:27 UTC

[Monitoring] Our upstream provider has reported the issue is fixed and we are now monitoring to ensure that connectivity has been completely restored.

Mar 15, 15:29 UTC

[Update] We are continuing to monitor for any further issues.

Mar 15, 15:30 UTC

[Resolved] We've been monitoring the fix from our upstream providers and we can confirm the issue has been resolved. We will provide more information as we receive it and review the root cause analysis.