What are locations and how do I create/edit them?

This article will explain what locations are and how to create or edit them in your dashboard.

What is a location in the GlacierGrid Dashboard?

A "location" in GlacierGrid refers to any building or facility where you have equipment or spaces managed through our products. These locations are used to categorize and sort your monitored equipment, ensuring that you can manage your monitoring solution efficiently.

How to Add a Location

Below are step-by-step instructions for both methods to add a location through the mobile app or web dashboard:

GlacierGrid Mobile App:

If you are using the mobile app dashboard, please follow these steps:

Open the GlacierGrid App on your mobile device and navigate to the Equipment Tab.
Look for the plus (+) icon located at the top of your screen. Tap on it.
From the drop-down, choose Add Location. This will initiate the location creation process.
Enter the required fields, such as Location Name and Address, on the Location Creation screen.
After entering the necessary information, click "Next".
- If you are using HVAC-controlled equipment, make sure to note it in the field before clicking Next.
Select who should be notified about all device connectivity and battery issues at this location. You can choose either a pre-existing Team, or specific user(s) as recipients to those alerts.
Customize the amount of time for the Hub Offline alert to trigger. If you select 2 hours, when our system has not received data from your hub for 2 hours, then the alert will trigger. We recommend 4 hours.
Click Save before navigating away.

GlacierGrid Web App

If you are using the web dashboard, please follow these steps:

Open a web browser on your computer or mobile device and log in to your GlacierGrid dashboard.
Using the left-hand menu, navigate to the Locations screen.
Click the blue Add Location button in the top-right corner.

New Location Screen

Fill in the required fields, such as Location Name and Address.
Click the blue Save button to create the location.

Add Location New

If you run into issues at any point in this process, send an email over to support@glaciergrid.com and our team will be happy to assist you.

Edit an existing Location:

GlacierGrid Mobile App:

If you are using the mobile app dashboard, please follow these steps:

Open the GlacierGrid App on your mobile device.
Tap on More in the bottom navigation menu.

Edit Locations 1 (Mobile app)

Select Locations from the list. A full list of your locations will appear.

Edit Locations 2 (Mobile app)

Tap the location you’d like to edit.

Edit Locations 3 (Mobile app)

On the location screen, tap the pencil icon in the top-right corner.
Make the necessary updates to the location details.
Tap Save in the top-right corner to apply your changes.

Edit Locations 4 (Mobile app)

GlacierGrid Web App

If you are using the web dashboard, please follow these steps:

Go to the Location screen using the left-hand menu.
Use the filters or search bar to find the location you'd like to edit.
Click on the location name to open its details.

New Location Screen

Click the blue Edit Location button next to the location name.

Edit Location New

Make your desired changes.
Click the blue Save button in the bottom-right corner.

Edit Location New 2

✅ Tip: Managing a large portfolio? Use the search bar and filter options to quickly narrow down results and find specific locations with just a few clicks.

Why are locations important?

Locations help you manage Equipment:

Easily locate and manage equipment across multiple facilities or buildings.
Group equipment by location simplifies the monitoring process, allowing you to focus on specific issues
Quickly Respond to Issues, minimizing downtime and potential temperature or humidity-related problems.

If you are unable to see a location, please consult our troubleshooting guide for assistance.