Set Points
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      3. Set Points

      What are my HVAC setpoints?

      Here, we will discuss what HVAC setpoints are, the different types of setpoints you will encounter, and how setpoints can work for your operations.

      GlacierGrid has two models for thermostats:

      Ecobee Thermostat  Milesight Thermostat

      Please take a look to ensure what model of thermostat you have. Model 1 (left) or  Model 2 (right).

      What are setpoints?

      Setpoints are temperature control settings crucial for maintaining optimal conditions for your building. They are implemented in phases by the GlacierGrid team.

      Setpoint Types

      The two primary setting types are Cooling Setpoints (CSP) and Heating Setpoints (HSP).

      • Cooling Setpoints (CSP): Defines the temperature at which the cooling cycle activates the unit. This is usually the higher number in the range.
      • Heating Setpoints (HSP) - Determines the temperature at which the heating cycle activates the unit. This is typically the lower number in the range.

      Each piece of equipment you have will have two sets of CSP and HSP – one for unoccupied hours (when the location is empty) and one for occupied hours (when the location has staff or customers on-site).

      Temperature Regulation Rules

      • Model 1 Thermostats (Ecobee) uses a standard approach where  inputs a HSP and a CSP when the unit is set to Auto Mode. The HVAC will activate the heating when the actual temperature drops below the HSP and activate the cooling when the actual temperature rises above the CSP.
      • Model 2 Thermostats (Milesight) behaves slightly differently: Our system is designed to help keep your building comfortable and energy-efficient at all times. We dynamically and automatically update the HVAC mode and set point based on real-time temperature data from your thermostat and zone sensors. 
        This allows us to respond instantly to changing conditions in your space and ensure the right heating or cooling actions are taken without any manual intervention.

        How temperature-based updates are made:

        • If the current temperature is lower than or closer to your Heating Set Point, we set the system to Heat Mode using your scheduled heating temperature.
        • If the current temperature is higher than or closer to your Cooling Set Point, we set the system to Cool Mode using your scheduled cooling temperature.
        • If your thermostat and zone sensor get disconnected, no need to worry. Our system will intelligently adjust set points to ensure the right heating or cooling calls are made.

        This automated process reduces unnecessary system cycling, protects your HVAC equipment, and helps maintain a steady, comfortable environment for your space.

        Our system is designed to help keep your building comfortable and energy-efficient at all times. We dynamically and automatically update the HVAC mode and set point based on real-time temperature data from your thermostat and zone sensors.

      Comfort Settings

      During implementation of our energy management system we set up energy efficiency setpoints that follow the guidelines set by the American Society of Heating, Refrigerating, and Air-Conditioning Engineers. These ‘Comfort Settings’ provide a gradual transition within your HVAC systems to energy efficiency while ensuring you can easily acclimate to the shift in your cooling settings.

      For Model 1 Thermostats (Ecobee)

      • Comfort Settings Phase 1:
        • Occupied and unoccupied setpoints are set to their pre-GlacierGrid setpoints.
      • Comfort Settings Phase 2:
        • Occupied hours: 68°F - 73°F
        • Unoccupied hours: 60°F - 84°F
      • Comfort Settings Phase 3: 
        • Occupied hours: 68°F - 74°F
        • Unoccupied hours: 60°F - 85°F

      For Model 2 Thermostats (Milesight/GlacierGrid)

      • We transition thermostat set points over a 10-day period to gradually move from the Original Set Points to the Corporate Standard Set Points. This is done to mitigate comfort issues after implementation.
      • When the Set Point Transition is enabled, users will be unable to edit set points in the GlacierGrid app.

      How do I edit my setpoints?

      To learn how to edit your setpoints, check out our guide on editing your setpoints. 

      If you have any further questions about your HVAC setpoints, please contact support@glaciergrid.com for assistance.