Managing Your Account

Information on how to update billing information, view invoices, cancel account, password reset, submit order requests, or returns.

• How do I contact GlacierGrid?
• How do I cancel my Subscription?
• How do I manage my subscription?
• How do I reset my dashboard password?
• What should I do if my GlacierGrid equipment is lost and/or damaged?
• I would like to purchase additional devices for my GlacierGrid account – what should I do?
• Where can I find information on the contractual information for GlacierGrid products?
• What are NIST certified products?
• Is GlacierGrid CFR Part 11 Compliant?
• Using Tags to Organize Your Dashboard
• GlacierGrid Holiday Support Hours (2025–2026)