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Welcome to the GlacierGrid Help Center!
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GlacierGrid Help Center
Your Dashboard
Your Dashboard
Learn more about the features available on your GlacierGrid Dashboard.
Setting up your home screen on the dashboard
The dashboard invitation link isn't working. How do I fix this?
How do I log in to my dashboard?
Alerts & Issues
How do I create & edit alerts or issues?
What are issues?
What are temperature alerts?
What alerts can I receive?
How do I customize notification methods for a specific alert?
How do I set a default alert notification method?
What Is the EcoTrak + GlacierGrid Integration?
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Users and Teams
How to add or edit my Teams?
How do I assign a user to a location or team?
How do I manage the users in my dashboard?
How do I change a user's role in my dashboard?
Equipment
How can I view and/or edit existing Equipment?
Where can I see my Equipment’s temp data on a graph?
Locations
What are locations and how do I create/edit them?
Reports
What kind of reports can I download?
How do I add, download, or edit reports?
How to Download Tables in the GlacierGrid Dashboard?
Schedule
My store hours are changing, how do I update GlacierGrid?
Set Points
What are my HVAC setpoints?
Editing Set Points on Your Thermostat
Alerts
What is the past alerts log (Now Part of Issues)?
Account & Personalization Settings
How to Change Dashboard Theme: Light Mode and Dark Mode?
How do I edit my account info?
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